At Ivorythreadz, managed and operated by Mindxcel IT Services Private Limited, safeguarding your personal information is our highest priority. We handle your data with transparency, responsibility, and care at every step. Any information you share is used solely to ensure a safe, smooth, and reliable shopping experience. 

In this document, “we,” “our,” and “us” refer to Mindxcel IT Services Private Limited, while “you,” “your,” “user,” or “users” refer to individuals browsing or purchasing on Ivorythreadz. By using our platform, you consent to the practices outlined below. If you do not agree with any part of this policy, we recommend discontinuing use of our services. 

Information We Collect 
To enhance functionality and user experience, we may collect the following types of information: 

Personal Details 

• Full name, mobile number, and email address 
• Billing and shipping addresses 
• Payment information necessary for transaction processing 

Browsing & Usage Data 

• Purchase history and selected products 
• On-site behavior, including navigation paths, category views, and interactions with listings 

Technical & Device Information 

• IP address, browser type, and device information 
• Location data (only if permission is granted) 
• Website analytics to improve performance and security 

Cookies & Tracking Technologies 

• Tools to personalise your browsing experience 
• Tracking mechanisms to deliver relevant content and product suggestions 

Purpose of Data Collection 
Collected information is used exclusively for: 

• Order Fulfilment & Support : Processing orders efficiently and assisting with customer service queries 
• Personalization : Enhancing navigation and recommending products suited to your interests 
• Promotions & Updates : Sending offers or informational messages only with your consent 
• Security & Fraud Prevention : Detecting, preventing, and addressing unauthorized or suspicious activities 
• Legal Compliance : Meeting obligations under applicable laws and regulatory requirements 

Data Sharing Practices 

We do not sell or trade your personal information. Sharing occurs only under these circumstances: 

• With trusted partners such as delivery providers, logistics services, and payment processors 
• With regulatory or government authorities when required for legal compliance, investigations, or fraud prevention 
• With operational service providers bound by strict confidentiality obligations 

Use of Cookies & Tracking Tools 

Cookies, web beacons, and similar technologies are used to: 

• Improve overall website usability and shopping experience 
• Monitor site performance and user interactions 
• Deliver personalized content and relevant recommendations 

You can manage or disable cookies at any time via your browser settings. 
Data Security Measures 

We employ multiple safeguards to protect your data: 

• SSL encryption for secure data transmission 
• Secure servers for safe data storage 
• Restricted internal access to sensitive information 

While we implement strong security measures, no online system can guarantee complete protection. Data Retention 

• Personal data is generally retained for 8–12 months from your last interaction 
• Retention may be extended to comply with legal, regulatory, or taxation requirements 

Your Rights 
As a user, you can: 

• View and update your account information 
• Request deletion of personal data where legally allowed 
• Unsubscribe from marketing communications 
• Manage or disable cookies via browser preferences 

Children’s Privacy 

• Our services are intended for individuals 18 years and older 
• We do not knowingly collect information from minors, and any such data is promptly removed 

Third-Party Links 

• Our platform may include links to external services or third-party payment gateways 
• We do not control their privacy practices and recommend reviewing their policies before use 

Policy Updates 

• This Privacy Policy may be updated periodically 
• Any changes will be posted on this page 
• Continued use of the website after updates indicates acceptance of the revised policy 

User Consent 

By accessing or using Ivorythreadz, you acknowledge and agree to the collection, use, and limited sharing of your data as described in this Privacy Policy. 

Contact Information 

For privacy-related queries or concerns, please contact us at: 
mindxcelitsolutionspvtltd@gmail.com